The PBS Public Editor’s office recently talked with Paul Bischoff, a consumer data privacy expert and editor at Comparitech, a firm based in the United Kingdom. We wanted to know if PBS had recently ...

Over Thanksgiving weekend, Facebook equipped its employees with “Liam,” a chatbot that would spit out PR talking points for employees to mouth when family members asked sensitive questions about their ...

Twitter reports that fewer than 5% of accounts are fakes or spammers, commonly referred to as “bots.” Since his offer to buy Twitter was accepted, Elon Musk has repeatedly questioned these estimates, ...

Bots are tools, neither good nor bad. It’s how they’re used that makes them beneficial, benign, or malicious. Because they’ve been associated so much with the latter, “bot” has become something of a ...