The world's biggest companies have a problem. They are running on workflows that are broken, slow, and manual — and they are ...

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...

Quick Read ServiceNow (NOW) orchestrates 80 billion+ enterprise workflows annually and controls the execution layer that AI ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

Threat actors are chaining together ServiceNow flaws using publicly available exploits to breach government agencies and private firms in data theft attacks. This malicious activity was reported by ...

ServiceNow's AI tools, developed internally under Kellie Romack, aim to boost IT services. The company noted more than 240 AI uses by December 2025.

Smith, ServiceNow’s Romit Ghose, and Capgemini’s Nikhil Gulati discuss how the three companies have partnered to ...