SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today introduced its new Procurement Service Management ...

When it gets stuck, the bot will escalate rather than hallucinate ServiceNow claims it has created an AI agent that is currently solving 90 percent of the inbound IT tickets to the company's own ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. “The biggest gain that we’ve seen has been developing our own ...

ServiceNow has introduced the Yokohama platform release, focusing on improving automation, governance, and workflow intelligence. With this update, organizations can enhance application development, ...

Scottsdale, Ariz., June 7, 2022 /PRNewswire/ -- Viavi Solutions Inc. (VIAVI) (NASDAQ: VIAV) today announced the availability of ApexNow, an app integration between VIAVI Observer Apex and ServiceNow ...

ServiceNow is applying its digital workflow and IT process management technology and expertise to the manufacturing sector, following its earlier expansion into banking and telecommunications.

HANOVER, Md.--(BUSINESS WIRE)--Dragos Inc., a provider of cybersecurity for industrial controls systems (ICS)/operational technology (OT) environments, today announced that it has released an ...