ServiceNow expands collabs with FedEx, Nvidia; provides platforms to turn 'AI chaos into control'

ServiceNow unveils Otto, and new FedEx, Nvidia & Microsoft partnerships to govern agentic AI and secure supply chains.

ServiceNow's investor day likely to focus on AI product innovation, pricing: BNP

ServiceNow ( NOW) is set to host its financial analyst day today in Las Vegas, and investment firm BNP Paribas believes the ...
CMSWire

ServiceNow Launches Autonomous CRM to Replace Legacy Record-Keeping With End-to-End AI Execution

The platform pushes CRM beyond record-keeping, using AI agents to resolve cases, configure quotes and complete field tasks ...
Computer Weekly

ServiceNow Knowledge 2026: McDermott proclaims fully automated cyber defence

ServiceNow CEO Bill McDermott set the mood music for this year’s Knowledge conference in Las Vegas by banging the drum for the dawn of agentic cyber security. Agentic artificial intelligence (AI) was ...
The Washington Post

AI is transforming Indian call centers. What does it mean for workers?

GURGAON, India — For three years, Kartikeya Kumar hesitated before picking up the phone, anticipating another difficult conversation with another frustrated customer. The call center agent, now 29, ...
The Information

ServiceNow Is Putting Up a New Tollgate for AI Agents

The number of software tollgates is expanding.ServiceNow on Monday joined firms such as HubSpot and Workday in detailing ...