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Here we take the next big step in building a Genesys Cloud environment by connecting it to the outside world using a SIP trunk. 00:00 Intro 01:33 Review Sites and Telephony Setup 03:00 Create Twilio SIP Trunk (Elastic SIP) 08:10 Configure BYOC Trunk in Genesys Cloud 18:55 Update Site Outbound Routing 19:47 Test Outbound Call (Twilio ...
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